Major Shake Up at the Tribune
I've written a few posts about changes in the Tribune subscription structure. First, sources told me that the Tribune will no longer be charging for subscriptions. The paper denies this...but not strongly. Next, I began to receive reports from people who have canceled their subscriptions but continued to receive the paper. I've also had reports of Tribunes being delivered free to every driveway in certain neighborhoods.
Now we have this blockbuster. I friend of mine in Fountain Hills just received this letter saying that Tribune is no longer delivering to homes in his area. (Click to enlarge.)
This letter, combined with previous reports, makes me think that the Tribune is, indeed, headed for a major change in its subscription policy.
UPDATE: If you read the comment section and my previous posts, you will realize that the Tribune and the Republic often continue to deliver the paper even though the subscriber cancels. But this is unique. Check out this letter.
Greg
Some time after the election I let my subscription lapse – I ignored their requests to renew and figured we’re getting it all on-line, etc. and so I never renewed and didn’t pay. Of course they kept delivering it, which was fine with me. A few months later I get a letter – not from the Trib but from a collection agency! They kept charging me when I didn’t renew and then turned it over to a collection agency when I didn’t pay!
The Wall Street Journal does that too.
Continues to send isssues when you stop your subscription.
Posted by: Former Teacher | September 09, 2007 at 10:36 AM
i live in cave creek and received the same letter on friday
Posted by: gary kiernan | September 09, 2007 at 12:50 PM
Hey, buddy. Fix the word "continued" before too many people see it.
Posted by: State Senator Jack Harper | September 09, 2007 at 05:27 PM
Sounds like the Republic is going that way also. I bought a three-month subscription that expired in early July and they continued to deliver despite my admonitions to the contrary. Then, I found out they had a two-month grace period trying to win you back. I basically had to threaten them to cut off the delivery.
Posted by: Renata Nunez | September 10, 2007 at 08:42 AM
Warning: Never give the AZ Republic your credit card number. I once paid a quarterly bill with my credit card (usually paid by check). For the next year, they continued to charge my credit card each quarter even though I repeatedly told them not to. The only way I could stop them was by canceling the card. Then I received calls for six months asking me to update my credit card info. because “the charges weren’t going through for some reason.” It was like dealing with a crack addict.
Posted by: Ian C. | September 10, 2007 at 10:06 AM
Sounds like the Seinfeld episode with Wilford Brimley convincing Kramer that he really does indeed want his mail.
Not sure who's wearing the bucket, however.
Posted by: Joe Baby | September 10, 2007 at 05:49 PM